Privacy Policy

Last Updated: February 10, 2026

1. Introduction

TimeNook Pro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our appointment scheduling platform.

2. Information We Collect

Personal Information

  • Full name
  • Email address
  • Phone number (mobile)
  • Physical address
  • Personal identification number (PIN) for account security
  • Appointment history and preferences

Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Session data

3. How We Use Your Information

  • To schedule and manage your appointments
  • To send appointment reminders and notifications via SMS
  • To verify your identity and prevent fraud
  • To communicate with you about your appointments
  • To improve our services and user experience
  • To comply with legal obligations

4. SMS Communications

Text Message Consent

By providing your phone number and verifying it, you consent to receive SMS messages from TimeNook Pro and the businesses you book with, including:

  • Appointment confirmations and reminders
  • Verification codes
  • Schedule changes and updates
  • Customer support messages

Message and data rates may apply. You can opt out at any time by contacting the business directly or emailing info@lyfeshare.io.

5. Data Security

We implement industry-standard security measures to protect your personal information:

  • Encrypted data transmission (HTTPS/SSL)
  • Encrypted data storage
  • Secure authentication and session management
  • PIN-based access control with automatic timeout after 15 minutes of inactivity
  • Encrypted PIN storage (we never store PINs in plain text)
  • Regular security audits and updates
  • Access controls and user permissions

PIN Security

For business users, we use a personal identification number (PIN) system for enhanced security. Your PIN is required daily at 12:01 AM and after 15 minutes of inactivity to protect your account. Your PIN is encrypted and securely stored. You can reset your PIN at any time via SMS verification.

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in these circumstances:

  • With the business you book with: Your information is shared with the specific business to facilitate your appointment
  • Service providers: Third-party services that help us operate (e.g., Twilio for SMS)
  • Legal requirements: When required by law or to protect rights and safety
  • Business transfers: In connection with a merger, acquisition, or sale of assets

7. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Opt-out: Unsubscribe from marketing communications
  • Data portability: Receive your data in a portable format

How to Exercise Your Rights:

To request data access, correction, or deletion, please contact us at info@lyfeshare.io

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Customer appointment data is typically retained for 2 years after your last appointment. You may request earlier deletion by contacting us.

9. Children's Privacy

TimeNook Pro is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Users

Your information may be transferred to and processed in countries other than your own. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of TimeNook Pro after changes constitutes acceptance of the updated policy.

12. Contact Us

Questions about this Privacy Policy?

info@lyfeshare.io

General Support: info@lyfeshare.io

TimeNook Pro is a LyfeShare Company. This Privacy Policy applies to all TimeNook Pro services and products.