Terms of Service

Last Updated: February 10, 2026

1. Acceptance of Terms

By accessing or using TimeNook Pro ("Service," "Platform," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

2. Description of Service

TimeNook Pro is an appointment scheduling platform that enables businesses to manage customer appointments and allows customers to book, manage, and track their appointments. The Service includes:

  • Calendar and scheduling management
  • Customer relationship management
  • SMS notifications and reminders
  • Two-way messaging between businesses and customers
  • AI-powered scheduling assistant
  • Analytics and reporting tools

3. User Accounts

Business Users

  • You must provide accurate and complete registration information
  • You must create a secure PIN for account access
  • You are responsible for maintaining the security of your account and PIN
  • After 15 minutes of inactivity, you will be required to re-enter your PIN
  • Your PIN is also required daily at 12:01 AM in your timezone
  • You are responsible for all activities that occur under your account
  • You must notify us immediately of any unauthorized access

Customers

  • You must verify your phone number to book appointments
  • You must provide accurate contact information
  • You are responsible for managing your appointments

4. Subscription Plans and Billing

TimeNook Pro offers multiple subscription tiers (Freemium, Basic, Advanced, and Pro). By subscribing to a paid plan, you agree to:

  • Pay all applicable subscription fees
  • Provide accurate billing information
  • Automatic renewal unless cancelled before the renewal date

14-Day Free Trial

New business users receive a 14-day free trial. Your subscription will begin after the trial period unless you cancel before it ends. No credit card required for the trial.

5. Cancellation and Refunds

  • You may cancel your subscription at any time from your account settings
  • Cancellations take effect at the end of the current billing period
  • No refunds are provided for partial subscription periods
  • All fees are non-refundable except as required by law

6. Appointment Policies

For Businesses

  • You set your own cancellation policies
  • You are responsible for honoring scheduled appointments
  • You must respond to customer messages in a timely manner

For Customers

  • You must adhere to the business's cancellation policy
  • Late cancellations may result in fees or booking restrictions
  • You are responsible for arriving on time for appointments
  • Repeated no-shows may result in account suspension

7. SMS and Communications

By providing your phone number and verifying it, you consent to receive:

  • Appointment reminders and confirmations
  • Verification codes
  • Schedule changes and updates
  • Customer support messages

Message and data rates may apply. You can opt out by contacting info@lyfeshare.io.

8. Acceptable Use Policy

You agree NOT to:

  • Use the Service for any illegal purpose
  • Violate any laws or regulations
  • Impersonate any person or entity
  • Harass, abuse, or harm another person
  • Spam or send unsolicited messages
  • Attempt to gain unauthorized access to the Service
  • Interfere with or disrupt the Service
  • Use automated systems to access the Service without permission

9. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. By using TimeNook Pro, you consent to our collection and use of your personal information as described in the Privacy Policy.

10. Intellectual Property

The Service and its original content, features, and functionality are owned by TimeNook Pro and are protected by international copyright, trademark, and other intellectual property laws.

  • You may not copy, modify, or distribute our content without permission
  • TimeNook Pro logos and trademarks may not be used without written consent
  • You retain ownership of your business data and customer information

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

We do not guarantee that the Service will be uninterrupted, secure, or error-free. We are not responsible for any business losses, missed appointments, or other damages resulting from use of the Service.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TIMENOOK PRO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, OR GOODWILL.

13. Indemnification

You agree to indemnify and hold TimeNook Pro harmless from any claims, damages, losses, liabilities, and expenses arising from your use of the Service or violation of these Terms.

14. Termination

We may terminate or suspend your account and access to the Service:

  • For violations of these Terms
  • For fraudulent or illegal activity
  • For non-payment of fees
  • At our sole discretion, with or without notice

Upon termination, your right to use the Service will immediately cease. You may export your data before termination.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the new Terms.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

17. Contact Information

Questions about these Terms?

Email us at info@lyfeshare.io

TimeNook Pro is a LyfeShare Company. These Terms of Service apply to all TimeNook Pro services and products.